From 5-Day Reports to Instant Visibility — The Power of Automation and Transparency
Company: Risk Associates
Industry: Compliance Auditing & Cybersecurity
Use Case: Penetration Testing, Reporting Automation, Client Collaboration
User: Anonymous (Senior Consultant, Risk Associates)
Years with Cyver Core: 3
Customer Since: 2022
💼 About Risk Associates
Risk Associates is a global compliance auditing firm with over 20 years of experience, specializing in PCI compliance, ISO 27001, and other regulatory frameworks. Over the past decade, they’ve expanded their services to include penetration testing, primarily for clients in the banking and financial sector.
“We have more than 100 clients globally… primarily in banking and financial services.”
⚙️ The Challenge: Manual Reporting, No Workflow Visibility
Before adopting Cyver Core, Risk Associates faced a major bottleneck: manual reporting. Each pentest report took five days to create using traditional Word processors and outdated methods. In addition, internal workflow tracking and client collaboration lacked transparency, requiring excessive email communication to stay aligned.
“Previously, before Cyver Core, we were making all of our reports manually. Reporting was a big one.”
🌟 The Solution: Cyver Core
In 2022, Risk Associates chose Cyver Core over competitors like PlexTrac. Why? It wasn’t just the features — it was the team’s willingness to listen and evolve with customer needs.
“Even though there were features PlexTrac had that you didn’t, we went with you because you were willing to take our feedback seriously — and you implemented the features we needed.”
Key reasons for adoption:
- One-click report generation
- Client portal for real-time visibility
- Integrated workflow management
- PTS (Penetration Testing as a Service) enablement
⏱️ The Results: 80% Time Saved, Better Client Experience
The results were immediate and impactful:
- Report creation dropped from 5 days to 1-2 days
- Seamless client collaboration via the portal
- Reduction in email threads and Slack/Teams pings
- PTS delivery became a marketing differentiator
“Now, with Cyver Core, it takes one to two days max. The automation and visibility are game changers.”
“Our clients can log in, see exactly what’s happening, request remediation. That collaborative approach is a big selling point.”
🔎 Key Feature: The Client Portal
Risk Associates praises Cyver Core’s client portal as a unique differentiator — one that even helped shift clients to PTS workflows more easily.
“It’s one of our unique selling points. Other firms don’t have that level of collaboration — everyone sees what’s happening in real time.”
🤝 A True Partnership
Beyond the platform itself, what Risk Associates values most is the partnership.
“The team is amazing. You listen, you support us, and you actually implement changes based on what users need.”
⭐ Final Rating
“I’d rate Cyver Core an 8 or 9 out of 10 — and that’s coming from someone who’s seen it evolve over three years.”
🧠 Looking Ahead
With new features like Red Teaming and Attack Chains under evaluation, Risk Associates continues to grow with Cyver Core — expanding capabilities while staying agile and user-focused.
“We’re already testing the new red teaming module to see how it fits into our workflow.”
